We offer our clients a broad range of technology related services including:

GTGI "White Glove" Maintenance Contracts on Rimage systems

• GTGI has been a Rimage Service Partner for over ten years
• We offer the only Washington DC area based parts and service dispatch for servicing Rimage equipment
• Maintenance contract offerings include on-site, depot repair, telephone support
• All on-site contracts include two annual Preventive Maintenance (PM) visits by our factory-trained Rimage specialists
• No one takes better care of Rimage customers than GTGI!

GTGI also offers an array of other value-added Services, including:

• In-depth needs analysis
• Custom software development to automate redundant processes, connect disparate devices or systems, and encrypt critical data
• Product integration
• System installation and upgrades
• User and administrator training
• Hardware maintenance programs include flexible warranty repair and on-site or depot service plans, with on-going technical support via phone or email.
• Software Assurance & Enhancements (SAE) for supported applications

GTGI’s engineering staff is available for custom workflow development that tightly integrates Content Management, Distribution, Storage, Security and data Migration.

GTGI service and technical support is available from 9 AM to 5 PM Eastern time, Monday through Friday.  Contact us by phone at 703.486.0500 or email at support@gtgi.com.